At Kiryana Mart, we prioritize the protection of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services. We believe in transparency and are committed to maintaining your trust.
Information We Collect
To provide you with the best shopping experience, we collect the following information:
Personal Details: Your name, mobile number, and email address
Delivery Information: Complete address and location details for accurate delivery
Order Details: Products ordered, payment information, and purchase history
App Usage Data: How you interact with our app to help us improve services
How We Use Your Information
Your information helps us serve you better in the following ways:
Processing and delivering your orders efficiently
Providing responsive customer support
Sending order confirmations and delivery updates
Sharing relevant offers and promotions (with your consent)
Securely processing payments and preventing fraud
Marketing Communications: We only send promotional messages if you've opted in. You can unsubscribe anytime.
Data Security
We implement industry-standard security measures to protect your information:
End-to-end encrypted data transmission
Limited staff access to sensitive personal data
Regular security audits and system monitoring
Secure payment processing with certified gateways
Information Sharing
We respect your privacy and only share information when necessary:
With delivery partners to fulfill your orders
With payment processors for transaction completion
When required by law or to protect our rights
Important: We do not sell, rent, or trade your personal information to third-party marketers.
Your Rights
You have control over your personal information:
Access and update your personal details anytime
Request deletion of your account and associated data
Opt out of promotional communications
Request a copy of your data in a portable format
Policy Updates
We may update this policy periodically to reflect changes in our services or legal requirements. Significant updates will be communicated through:
In-app notifications
Email announcements (if subscribed)
Updated policy on our website
We encourage you to review this policy occasionally to stay informed about how we protect your information.