Privacy Policy

📋 Introduction

Xplodev ("we," "our," or "us") operates a grocery e-commerce mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

📊 Information We Collect

Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely through third-party payment gateways)

Order Information

• Purchase history
• Shopping preferences
• Product reviews and ratings

Automatically Collected Information

• Device information (model, operating system, unique device identifiers)
• IP address
• App usage data and analytics
• Location data (with your permission) for delivery purposes

🎯 How We Use Your Information

We use the collected information for:

• Processing and delivering your orders
• Managing your account
• Communicating with you about orders, promotions, and updates
• Improving our services and user experience
• Analyzing app usage and performance
• Fraud prevention and security
• Complying with legal obligations

🤝 Information Sharing

We may share your information with:

• Delivery Partners: To fulfill your orders
• Payment Processors: To process transactions securely
• Service Providers: Who assist us in operating the App
• Legal Authorities: When required by law or to protect our rights

🔒 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

⚖️ Your Rights

Under Pakistani law and data protection principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

🍪 Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on our App and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

👶 Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

🔄 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.